With the state of the economy and fewer people spending money, every opportunity for a sale counts.  Quality customer service is more important than ever before.  With fewer people calling or coming in to rent a unit, a manager or sales representative needs to do everything possible to secure the sale.  One of the easiest areas of the sales presentation to deliver with perfection would be the service oriented tone.  This tells the potential storage customer that you want their business and that they are important to you.

The convenience of a drive up, outside storage unit can be measured in both wear on the back and time.  By not having to carry your couch into a building, up stairs or maneuver it into an elevator, your back will thank you.  With a drive up, outside storage unit you are able to pull up to or back up to your unit for loading and unloading.  This advantage cuts down on the distance your items need to be moved, thereby cutting down on the amount of time it takes to load and unload your unit.

Before getting married, I kept a small storage unit to hold the over flow from my condo.  Condominiums are not known for having a lot of closet space.  Mine had less closet space than most.  After getting married, my need for storage increased by a factor of ten.  I never knew one person could have so much junk.  Now I do.