Today is the birthday of our PhoneSmart trainer, Julie.  She is always so happy and bubbly.  Today she is trying to do about ten things at once. She is working on training our new self storage training class, she is trying to get TQA ready for the end of the month round up, and she is trying to answer potential client questions.  Happy Birthday anyway Julie.

I was a little intimidated when PhoneSmart first started taking calls from Canadian self storage facilities , but now I think it is kind of fun.  The lingo is a little different, but I have learned to figure out most of it.  But I will never really be able to get the whole metric conversion thing with a nearby cheat sheet.